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The Council wished to appoint a number of framework providers to deliver home support services in each Primary Care Network (PCN). The intention is that these providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider
(appointed through a separate procurement) for the PCN.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| CERA CARE OPERATIONS LIMITED | 04320403 | ~£13,787,280 estimated from lot values | 1 lot Kett's Oak | - |
| FIRST CHOICE HOME CARE LTD | 08130025 | ~£21,088,080 estimated from lot values | 2 lots Breckland · SNHIP | - |
| MANORCOURT CARE (NORFOLK) LIMITED | 04516799 | ~£8,929,440 estimated from lot values | 1 lot Mid Norfolk | - |
| NORVIC HEALTHCARE (ANGLIA) LIMITED | 04790989 | ~£21,396,960 estimated from lot values | 2 lots Mid Norfolk · SNHIP | - |
| OPTIMALCAREPLUS LIMITED | 13053234 | ~£22,716,720 estimated from lot values | 2 lots Mid Norfolk · Kett's Oak | - |
| PILEA HOMECARE LTD | 11441962 | ~£22,407,840 estimated from lot values | 2 lots Breckland · Kett's Oak | - |
| VERITY HEALTHCARE LIMITED | 07462140 | ~£21,088,080 estimated from lot values | 2 lots Breckland · SNHIP | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 4 lots, each awarded separately. 32 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Mid Norfolk Jan 2026 – Jan 2031 | £8,929,440 | 8 | pending | |
| Lot 2 Breckland Jan 2026 – Jan 2031 | £8,620,560 | 7 | pending | |
| Lot 3 Kett's Oak Jan 2026 – Jan 2031 | £13,787,280 | 8 | pending | |
| Lot 4 SNHIP Jan 2026 – Jan 2031 | £12,467,520 | 9 | pending |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| FIRST CHOICE HOME CARE LTD | Lots 2, 4, 1 | Wonlots 2, 4 |
| NORVIC HEALTHCARE (ANGLIA) LIMITED | Lots 1, 4, 3 | Wonlots 1, 4 |
| OPTIMALCAREPLUS LIMITED | Lots 1, 3, 2, 4 | Wonlots 1, 3 |
| PILEA HOMECARE LTD | Lots 2, 3, 1, 4 | Wonlots 2, 3 |
| VERITY HEALTHCARE LIMITED | Lots 2, 4, 1, 3 | Wonlots 2, 4 |
| CERA CARE OPERATIONS LIMITED | Lots 3, 4 | Wonlot 3 |
| MANORCOURT CARE (NORFOLK) LIMITED | Lots 1, 2, 3 | Wonlot 1 |
| ANGLIA HOME CARE LIMITED | Lot 4 | Unsuccessful |
| MASTER CARE LTD | Lots 1, 2, 3, 4 | Unsuccessful |
| PREMIER HOMECARE (EAST) LIMITED | Lot 2 | Unsuccessful |
| THE CORNHILL GROUP SERVICES LTD | Lots 1, 3, 4 | Unsuccessful |
Weightings from the notice, applied to every lot.