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Cumberland Council's new Carers Support Service aims to ensure that unpaid Carers of all ages can benefit from support that meets their needs.
The maximum total value of the contract for the initial terms and the extensions of all three lots is £4.337m but no guarantee is given as to the actual value of the contract.
There are 3 Lots. Lot 1 Young Carers and Parent
Carer Support (this will be for the provision of the functions set out in paragraph for Carers aged 18 and below, Parent Carers for children with disabilities, Transition Carer Assessments, family working with multi-generational carer family units); Lot 2 Adult Carers (this will be for the provision of the functions set out above for all
Carers aged 18 plus or to work with the provider of
Lot 1 in supporting the needs of any Adult Carers they are working with); and Lot 3 Digital Carer support (this is for the delivery of identification and self-help support including access to an online
Carers Assessment being developed separate to this contract by the Council.
The contracts for Lots 1 and 2 are anticipated to commence on 1 October 2025 and will continue for a period of 2 years until 31st September 2027, unless terminated in accordance with the Conditions of Contract. The contract for Lot 3 is anticipated to commence on 1
October 2025 and will continue for 1 year until 31st September 2026, unless terminated in accordance with the Conditions of Contract. There will be three contracts issued for Lots 1, 2 and 3. (The contract terms and conditions for Lots 1 and 2 are the same).
There is the potential for two 12-month contract extensions for Lots 1 and 2, depending on both the success in achieving the required outcomes and availability of further funding which if used would terminate 31st September 2029. In the case of Lot 3, there is a potential for 3 contract extensions of 12 months, depending on both the success in achieving the required outcomes and availability of further funding. Use of these optional extensions are at the absolute discretion of the Council.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| FAMILY ACTION | Charity Commission: 264713 Companies House: 01068186 | £867,400 | 1 lot Young Carers and Parent Carer Support | - |
| MOBILISE CARE LTD | 11896322 | £216,850 | 1 lot Digital Carers Support | - |
| PEOPLE FIRST INDEPENDENT ADVOCACY | Charity Commission: 1184112 Companies House: 05438407 | £3,252,750 | 1 lot Adult Carers | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 3 lots, each awarded separately. 18 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Young Carers and Parent Carer Support Oct 2025 – Sept 2027 | £867,400 | 6 | active | |
| Lot 2 Adult Carers Oct 2025 – Sept 2027 | £3,252,750 | 7 | active | |
| Lot 3 Digital Carers Support Oct 2025 – Sept 2026 | £216,850 | 5 | active |
Weightings from the notice, applied to every lot.
Government spending data: These suppliers have received £78,501,446 in 315 payments (over £25k) from Department for Education, Manchester University NHS Foundation Trust, Department of Health and Social Care, Greater London Authority, Black Country Healthcare NHS Foundation Trust and 6 more public bodies (2010-10-08 to 2026-06-01).