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Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating… | UKGovscan
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AWARDEDProcurement notice · Southside Housing Association LtdRef ocds-h6vhtk-04eea6
Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations
1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include;
Annual maintenance servicing of Air Source Heat Pump heating installations;
Annual maintenance servicing of Unvented Cylinder Heating installations;
Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and
A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours.
Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.
This procurement was divided into 1 lots, each awarded separately. 4 bids were received in total.
Lots
1
Initial Term Value
£65,591
Value with Extensions
£370,000
Bids Received
4
Bids per Lot
4
Lot
Value
Bids Received
Awarded To
Status
Lot 1
720 days (≈2 yrs)
£370,000
£65,591 initial term
4
James Frew Ltd
active
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
Quality60%
Price40%
Key Dates
Published
8 July 2025
Tender Open
-
Tender Deadline
17 April 2025
Award Date
-
Contract Signed
19 June 2025
Contract Start
-
Contract End
-
Extension option
May take up option of twelve month extensions up to a maximum of three further years (2027-2030) at an estimated value 74000 GBP (excluding VAT) per annum. Southside Housing Association's estimated annual budget for the contract is 74000 GBP excluding VAT.
Notice Amendments
Changes the buyer published to this notice after it first appeared.
Amendment 2
Time limit (IV.2.2): 17 April 2025 → 1 May 2025
Minimum time frame during which the tenderer must maintain the tender (IV.2.6): 16 July 2025 → 30 July 2025
Conditions for opening of tenders (IV.2.7): 17 April 2025 → 1 May 2025
To facilitate bidder's request to extend the tender period
Procurement Details
Method
Open — any supplier may bid
Method Details
Open procedure
Route to market
Open competition
Main category
Services
Category
Water heaters and heating for buildings; plumbing equipment
Delivery location
UKM82
Open under
WTO Government Procurement Agreement
Contract Term
2027 at the earliest if the optional 12 month extensions are not applied
Buyer Reference
ocds-h6vhtk-04eea6
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes
50710000 – Repair and maintenance services of electrical and mechanical building installations; 39715000 – Water heaters and heating for buildings; plumbing equipment; 39715200 – Heating equipment; 39721310 – Air heaters; 42131110 – Central-heating radiator valves; 42510000 – Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery; 42511110 – Heat pumps; 42533000 – Parts of heat pumps; 42530000 – Parts of refrigerating and freezing equipment and heat pumps; 44115200 – Plumbing and heating materials; 44115220 – Heating materials; 44163121 – Heating pipes; 44620000 – Central-heating radiators and boilers and parts; 44621110 – Central-heating radiators; 44621112 – Parts of central-heating radiators; 45259300 – Heating-plant repair and maintenance work; 45331000 – Heating, ventilation and air-conditioning installation work; 45311100 – Electrical wiring work; 50721000 – Commissioning of heating installations; 71314310 – Heating engineering services for buildings