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Management of servers, LAN, Wi-Fi, and virtual machines.
Perimeter security using Firewalls and IPS.
Endpoint device security.
Monitoring and backup management
Provision of certain hardware and software
Regular security patching and software updates
Some third-line IT support services for infrastructure and application incidents and issues.
Out of scope:
Telephony
The MSP will be expected to be able to adapt the services in an agreed manner over the course of the contract.
The scope of the services currently provided by CGTC IT is:
25 to 30 servers
5 UK sites and data centres, with dual network connectivity from different providers, each site connected by site-to-site VPN via Watchguard firewalls.
500 users, 550 end user devices, with Microsoft 365 E3 subscriptions, with Enterprise Mobility and Security and Mimecast Email Security
6 to 7 Software as a Service (SaaS) applications
2 to 3 Line of Business (LoB) server-hosted applications
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| TRUSTMARQUE SOLUTIONS LIMITED | 02183240 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 2 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Jul 2025 – Jun 2028 | - | 2 | pending |
Weightings from the notice.
Government spending data: This supplier has received £830,113,547 in 3,228 payments (over £25k) from Ministry of Justice, NHS England, Department of Health and Social Care, HMCTS, HMRC and 49 more public bodies (2010-04-12 to 2026-08-04). View full payment history →