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Contract Details Notice
This Contract Details Notice is published in accordance with the Procurement Act 2023 to notify the market that a contract has been awarded for the provision of on‑street parking and loading enforcement services on the Transport for London Road Network (TLRN).
Parking and loading enforcement is delivered on the TLRN to reduce congestion, improve bus reliability, and improve the safety of the network.
Key requirements:
Deploy, manage and supervise on‑street officers to priority locations and network "hot spots" to deter and address non‑compliance with road traffic and parking regulations and associated legislation;
Undertake on‑street civil traffic enforcement in accordance with TfL standards and relevant legislation, including the issue of Penalty Charge Notices (PCNs);
Engage constructively with motorists, businesses and the public to promote compliance and support road safety goals;
Identify and report defects in signs, lines and other traffic management infrastructure on the TLRN;
Provide and maintain, from contract commencement ("day one"), the full technology stack required for enforcement - including a Parking Enforcement Application (PE App), back‑office systems and handheld devices - integrated with TfL systems via open APIs;
Contribute to TfL's statutory traffic management duty and the aims of the Mayor's
Transport Strategy by reducing congestion, improving bus reliability and enhancing network safety.
2. Scope
S1 On‑street patrols & civil traffic enforcement:
Coverage across the entire TLRN at times and frequencies directed by TfL, and issuance of
PCNs in line with legislative and TfL policy requirements.
S2 Fault reporting:
Real‑time logging of any missing, damaged or illegible red route road markings, signs or posts into TfL's asset management portal.
S3 Enforcement technology:
Supplier‑hosted enforcement application certified to the UK G‑Cloud cyber security baseline, plus ruggedised handheld devices with live data connectivity and
ANPR/photo capture.
S4 Data & performance reporting:
Annual, periodic, weekly and daily reporting packs, daily data exports, and dashboards.
3. Commercial principles applied to the contract
Cost certainty and affordability
Fair risk allocation
No incentivisation of PCNs
Performance‑driven delivery
Innovation and smarter deployment
Ethical and inclusive delivery
Scalability and flexibility
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| MARSTON (HOLDINGS) LIMITED | 04305487 | £45,575,940 | 1 lot Lot 1 | LOBBYIST Lansons Communications LLP (10 quarters) Lansons Communications Holdings Limited (2 quarters) |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 4 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Feb 2026 – Apr 2031 | £71,000,000 £45,575,940 initial term | 4 | active |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| MARSTON (HOLDINGS) LIMITED | Lot 1 | Won |
| APCOA PARKING (UK) LIMITED | Lot 1 | Unsuccessful |
Weightings from the notice.
Government spending data: This supplier has received £4,314,642 in 54 payments (over £25k) from Legal Aid Agency, Department for Work and Pensions, Metropolitan Police, Greater Manchester Combined Authority, Guy's and St Thomas' NHS FT and 2 more public bodies (2012-11-26 to 2025-12-30). View full payment history →
Changes the buyer published to this notice after it first appeared.
No changes made.
No changes made.