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Substance Misuse Telephone Helpline — Surrey County Council | UKGovscan
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AWARDEDProcurement notice · Surrey County CouncilRef ocds-h6vhtk-04dc03
This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.
Lots
1
Initial Term Value
£187,899
Bids Received
1
Bids per Lot
1
Limited competition: at least one lot received only a single bid.
Lot
Value
Bids Received
Awarded To
Status
Lot 1
£187,899
initial term
1
single bid — no competition
Surrey Drug and Alcohol Care
active
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
quality100%
cost0%(price)
Government spending data: This supplier has received £46,500 in 4 payments (over £25k) from Surrey Police (2020-07-13 to 2023-11-30). View full payment history →
Key Dates
Published
28 February 2025
Tender Open
-
Tender Deadline
-
Award Date
-
Contract Signed
28 November 2024
Contract Start
-
Contract End
-
Notice Amendments
Changes the buyer published to this notice after it first appeared.
Amendment 2
Additional information (VI.3): 'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 17 February 2025.
This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'
Written representations should be sent to …@surreycc.gov.uk
The award decision-makers were:
Heather Ryder - SCC, Senior Public Health Lead;
Camilla Edmiston - Woking Borough
Council, Community Safety Policy Officer;
Sarah Haywood - Surrey Office of the Police and Crime Commissioner, Serious Violence Programme Lead
Through the assessment of their submission, the provider meets each of the key criteria listed as part of the PSR process.
Stand out points include:
1. Quality / innovation - the service is developing to respond to the need of the population, through the existing telephone platform but also developing the sms system and online
presence.
2. Value - due to the model of provision, the return on investment ratio for the service is high for this service; the cost to run is minimal yet is available to the entire adult population of Surrey.
3. Integration, collaboration and service sustainability - the service works collaboratively within the substance misuse system and wider health and social care partnerships, with well defined signposting opportunities.
4. Improving access, reducing health inequalities and facilitating choice - the service offers a range of contact points, including a 24/7 option. As well as substance misuse, the volunteer call handlers provide information, advice and signposting for a range of health and social care-related services.
5. Social value - the service uses local volunteers, including those with lived experience, to operate the service. The commitment to offer opportunities to those with lived experience is well recognised within the submission. → This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.'
You must confirm the following:
- date of contract award 18 February 2025
- Contract Start Date: 1 March 2025
- Contract End Date: 31 March 2030
- Contract Value: £187,899
Procurement Details
Method
Limited — the buyer invited chosen suppliers
Method Details
Award procedure without prior publication of a call for competition
Route to market
Direct award
Main category
Services
Category
Rehabilitation services
Delivery location
UKJ2
Open under
WTO Government Procurement Agreement
Buyer Reference
ocds-h6vhtk-04dc03
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)