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The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were seeking to award:
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").
All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
II.1.5) Estimated total value
II.1.6) Information about lots
This contract is divided into lots:
yes
Tenders could be submitted for:
all lots
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Access to Public Law Ltd | 14787563 | ~£2,579,435 estimated from lot values | 1 lot Procurement of Civil Legal Advice services from September 2025 - Housing and Debt | - |
| Anglesey Hydrographics | 15699464 | - | - | - |
| BLATCHFORD LIMITED | 00162114 | - | - | - |
| Citizens Advice Gateshead | Charity Commission: 1020565 Companies House: 02631064 | ~£8,816,659 estimated from lot values | 2 lots Procurement of Civil Legal Advice services from September 2025 - Education · Procurement of Civil Legal Advice services from September 2025 - Housing and Debt | - |
| Citizens Advice Mid Mercia | Charity Commission: 1107830 Companies House: 05311627 | - | - | - |
| COVVI LIMITED | 10932714 | - | - | - |
| Direct Help and Advice | 03495233 | - | - | - |
| HUGH STEEPER LIMITED | 00173865 | - | - | - |
| Juzo UK Limited | SC169160 | - | - | - |
| Limb-art Ltd | 11261477 | - | - | - |
| Loss Legal Services t/a SEN Support Solicitors | - | - | - | - |
| MEDALIN LIMITED | 02914447 | - | - | - |
| OPEN BIONICS LTD | 09001817 | - | - | - |
| ORTHOEUROPE LIMITED | 02432148 | - | - | - |
| Össur UK LTD | - | - | - | - |
| Otto Bock Healthcare PLC | 01271967 | - | - | - |
| REALISTIC PROSTHETICS LTD. | 03883997 | - | - | - |
| Stephensons Solicitors LLP | OC322962 | ~£6,922,870 estimated from lot values | 1 lot Procurement of Civil Legal Advice services from September 2025 - Discrimination | - |
| Watson Woodhouse | 10868114 | - | - | - |
This procurement was divided into 3 lots, each awarded separately. 91 bids were received in total.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 Procurement of Civil Legal Advice services from September 2025 - Education Sept 2025 – Aug 2028 | £3,118,612 £3,400,000 initial term | Citizens Advice Gateshead | active |
| Lot 2 Procurement of Civil Legal Advice services from September 2025 - Discrimination Sept 2025 – Aug 2028 | £3,461,435 £3,400,000 initial term | Stephensons Solicitors LLP | active |
| Lot 3 Procurement of Civil Legal Advice services from September 2025 - Housing and Debt Sept 2025 – Aug 2028 | £2,579,435 £1,248,000 initial term | Citizens Advice Gateshead Access to Public Law Ltd | active |
Weightings from the notice, applied to every lot.
Government spending data: These suppliers have received £80,901,903 in 1,083 payments (over £25k) from NHS Supply Chain (DHSC-funded), Legal Aid Agency, Ministry of Defence, NHS England, Portsmouth Hospital NHS Trust and 13 more public bodies (2010-10-01 to 2026-03-16).
Published by the buyer on this notice. Check the original notice — details change and are not updated here.