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Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of:
Lot 1 - Face to Face Interpreting Services
Lot 2 – Telephone and Video Conferencing Interpreting Services
Lot 3 – Translation and Transcription Services
Lot 4 – Sign Language Services – British and International
Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies
Under Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal.
Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media.
Under Lot 4 - Sign Language Services – British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| DA Languages Limited | - | ~£7,000,000 estimated from lot values | 2 lots Lot 2 – Telephone and Video Conferencing Interpreting Services · Lot 3 – Translation and Transcription Services | - |
| Global Connections (Scotland) Ltd | - | ~£12,000,000 estimated from lot values | 2 lots Lot 1 - Face to Face Interpreting Services · Lot 3 – Translation and Transcription Services | - |
| Global Language Services Ltd | - | ~£9,000,000 estimated from lot values | 1 lot Lot 1 - Face to Face Interpreting Services | - |
| Language Line Limited (trading as LanguageLine Solutions) | - | ~£4,000,000 estimated from lot values | 1 lot Lot 2 – Telephone and Video Conferencing Interpreting Services | - |
| Sign Solutions | - | £4,000,000 | 1 lot Lot 4 – Sign Language Services – British and International | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 4 lots, each awarded separately. 43 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Lot 1 - Face to Face Interpreting Services 1,440 days (≈3.9 yrs) | £9,000,000 | 10 | Global Connections (Scotland) Ltd Global Language Services Ltd | active |
| Lot 2 Lot 2 – Telephone and Video Conferencing Interpreting Services 1,440 days (≈3.9 yrs) | £4,000,000 | 12 | DA Languages Limited Language Line Limited (trading as LanguageLine Solutions) | active |
| Lot 4 Lot 4 – Sign Language Services – British and International 1,440 days (≈3.9 yrs) | £4,000,000 | 4 | Sign Solutions | active |
| Lot 3 Lot 3 – Translation and Transcription Services 1,440 days (≈3.9 yrs) | £3,000,000 | 17 | DA Languages Limited Global Connections (Scotland) Ltd | active |
Weightings from the notice, applied to every lot.