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RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| DJS Research | 05494158 | ~£355,500 estimated from lot values | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 10 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 1,080 days (≈3 yrs) | £355,500 £205,500 initial term | 10 | DJS Research | active |
Weightings from the notice.
Government spending data: This supplier has received £5,970,912 in 188 payments (over £25k) from Greater Manchester Combined Authority, CMA, DEFRA, Greater London Authority, Department for Transport and 11 more public bodies (2015-01-09 to 2026-05-18). View full payment history →
Published by the buyer on this notice. Check the original notice — details change and are not updated here.