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Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to
Bournemouth and Salisbury.
The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue
Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West
Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover.
It is our intention to re-tender this contract for a period of 23 month from the 20th April
2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:
South Western Railway receive recompense.
No supplier information available.
This procurement was divided into 3 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Gateline and ticket checkers Waterloo and metro region 720 days (≈2 yrs) | - | cancelled |
| Lot 2 Gateline and ticket checkers 720 days (≈2 yrs) | - | cancelled |
| Lot 3 Gateline ticket checkers all region 720 days (≈2 yrs) | - | active |
Published by the buyer on this notice. Check the original notice — details change and are not updated here.