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Wales West Utilities Ltd (WWU) requires a new and / or upgraded Customer Contact Centre Software.
It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to meet the challenges ahead. As this requirement is mandated to WWU by OfGEM, it is vital that the supplier who are awarded the contract have similar philosophies to us and understand the importance continual improvement to our ongoing business.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 | - | planned |
Published by the buyer on this notice. Details change and are not updated here.