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GR/CEN/Tenant Energy Advice Service — Bristol City Council | UKGovscan
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OPENTender notice · Bristol City CouncilRef ocds-h6vhtk-0499a5
The submission deadline passed on 30 Sept 2024, 0:00pm.
Description
3.1 HLS is looking to obtain resources of one service provider or consortium, to supply a complete Tenant Energy Advice service (TEA). The TEA service will be available to all Bristol City Council tenants with no eligibility criteria.
3.2 The service should be available to any tenant who requests energy advice, but it should seek to target the following groups (N.B. this list is not exhaustive and may vary over the course of the contract):
Older people
People with physical health issues
People with mental health issues
People who are known to the council as being vulnerable for any other reason than the above
People who are known as having previously requested their gas supply to be capped off
People who have refused the offer of new central heating or other energy works
People who are known to be in rent arrears and are therefore likely to be in arrears with other household bills
3.3 The advice service should include, but is not limited to, the following energy topics:
Reducing fuel debt
Switching supplier to reduce energy bills
Making best use of heating systems to reduce energy consumption and maintain a warm and healthy home
Claiming fuel discounts and grants (e.g. Warm Home Discount)
Minimising damp, mould and condensation through behavioural changes