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COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service | UKGovscan
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AWARDEDProcurement notice · Coventry City CouncilRef ocds-h6vhtk-047ca2
COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service
Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS).
The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
Service Delivery25%
Governance15%
Partnerships5%
Service Accessibility and Profile5%
Implementation and Mobilisation15%
Performance Monitoring and Impact5%
Price30%
Government spending data: This supplier has received £183,398 in 9 payments (over £25k) from Legal Aid Agency, BEIS (2016-11-07 to 2026-02-18). View full payment history →
Key Dates
Published
11 April 2025
Tender Open
-
Tender Deadline
5 September 2024
Award Date
-
Contract Signed
11 April 2025
Contract Start
-
Contract End
-
Extension option
The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months.
Procurement Details
Method
Limited — the buyer invited chosen suppliers
Method Details
Award procedure without prior publication of a call for competition
Route to market
Direct award
Main category
Services
Category
Investigation services
Delivery location
UKG33
Open under
WTO Government Procurement Agreement
Buyer Reference
COV-17770
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes
85000000 – Health and social work services; 79720000 – Investigation services; 85300000 – Social work and related services