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The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language.
Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations.
Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Absolute Interpreting and Translations Ltd | 06044167 | - | 1 lot Telephone Interpretation | - |
| D A Languages Ltd | 06207784 | - | 1 lot Face to Face Interpretation | - |
| Supreme Linguistic Services | 09340464 | - | 1 lot Written Translations | - |
This procurement was divided into 4 lots, each awarded separately. 84 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Face to Face Interpretation 1,080 days (≈3 yrs) | £666,000 initial term | - | active | |
| Lot 2 Telephone Interpretation 1,080 days (≈3 yrs) | £444,000 initial term | - | active | |
| Lot 3 Written Translations 1,080 days (≈3 yrs) | £222,000 initial term | 28 | active | |
| Lot 4 Video/Online Interpreting 1,080 days (≈3 yrs) | - | - | - | cancelled |
Weightings from the notice, applied to every lot.
Government spending data: These suppliers have received £42,686,167 in 21,736 payments (over £25k) from Department for Work and Pensions, Manchester University NHS Foundation Trust, Thames Valley Police, Hampshire & Isle of Wight Constabulary, Surrey Police and 24 more public bodies (2019-07-10 to 2026-04-01).
Published by the buyer on this notice. Check the original notice — details change and are not updated here.