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A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| KERV EXPERIENCE LIMITED | 03925996 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 5 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 | £1,372,300 initial term | 5 | KERV EXPERIENCE LIMITED | active |
Weightings from the notice.
Government spending data: This supplier has received £3,011,752 in 15 payments (over £25k) from HMCTS, Department for Transport, Ministry of Justice (2025-04-04 to 2026-01-22). View full payment history →