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National Contact Centre — NHS Blood and Transplant | UKGovscan

PIPELINEPipeline notice · NHS Blood and TransplantRef ocds-h6vhtk-042eb8

National Contact Centre

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Contract Value

£35,000,000

Source

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A planning notice whose dates have passed. Look for the tender or award notice that followed it. The tender notice was expected on 1 March 2025.

Description

The provision of an omni channel National Contact Centre (NCC) solution focused on providing the right solution for our existing and prospective donors via their channel of their choice at a time of their choosing

Buyer

Organisation: NHS Blood and Transplant
Buyer ID: GB-FTS-13217
Local Authority Code: –
Address: 203 Longmead Rd, Avon, Bristol, BS16 7FG, United Kingdom
Website: https://www.nhsbt.nhs.uk

Suppliers

No supplier information available.

Lots

This procurement was divided into 1 lots, each awarded separately.

Lots

Lot	Value	Status
Lot 1	-	planned

Key Dates

Published: 19 January 2024
Tender Open: -
Tender Deadline: -
Award Date: -
Contract Start: -
Contract End: -

Procurement Details

Method: –
Method Details: –
Main category: Services
Category: System and support services
Delivery location: UKK1
Buyer Reference: C238100
Legal Basis: Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes: 79512000 – Call centre; 72250000 – System and support services

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