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Commencing 1st May 2024, North Ayrshire Council (“NAC”) requires a supplier to manage all call monitoring and call receiving in response to community alarm activations from vulnerable service users in the community, and to respond appropriately to those calls.
The Health and Social Care Partnership (“HSCP”) has approximately 4,500 service users with community alarms installed in their homes, and each service user is also likely to have a number of additional peripheral technologies (e.g. fall detectors, smoke alarms etc). It is anticipated that there will be approximately 22000 - 24000 foreground alarm activations each month.
The contract will be awarded using NACs standard conditions of contract for services.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Hanover (Scotland) Housing Association Ltd | SP1983RS | ~£1,176,000 estimated from lot values | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 2 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 May 2024 – Apr 2025 | £1,176,000 £1,368,900 initial term | 2 | Hanover (Scotland) Housing Association Ltd | active |
Weightings from the notice.
Government spending data: This supplier has received £200,857 in 1 payments (over £25k) from Greater London Authority (2017-10-27 to 2017-10-27). View full payment history →
Published by the buyer on this notice. Check the original notice — details change and are not updated here.