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Telephone Interpreter Services for 999 call takers and/or paramedic attending a patient.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| AA GLOBAL LANGUAGE SERVICES LIMITED | 04299764 | ~£22,000,000 estimated from lot values | 6 lots Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| BID SERVICES | Charity Commission: 1053184 Companies House: 03124204 | ~£8,000,000 estimated from lot values | 2 lots Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4c - Video Interpretation Services - (Non-Spoken) | - |
| BRIGHTLINGUA LTD | 11670413 | ~£2,000,000 estimated from lot values | 1 lot Lot 5 - Translation, Transcription and Additional Services | - |
| D A LANGUAGES LIMITED | 06207784 | ~£22,000,000 estimated from lot values | 5 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| GLOBAL CONNECTIONS (SCOTLAND) LTD | SC188088 | ~£8,000,000 estimated from lot values | 1 lot Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services | - |
| GLOBAL LANGUAGE SERVICES LIMITED | SC218845 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| GLOBAL VOICES LTD | SC270103 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| LANGUAGE LINE LIMITED | 04823110 | ~£25,000,000 estimated from lot values | 6 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| Language Line Limited T/A Language Line Solutions | 04823110 | ~£8,000,000 estimated from lot values | 1 lot Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services | - |
| LINGVO HOUSE TRANSLATION SERVICES LIMITED | 06737511 | ~£2,000,000 estimated from lot values | 1 lot Lot 5 - Translation, Transcription and Additional Services | - |
| MIGRANT HELP TRADING LIMITED (T/A Clear Voice Interpreting Services) | 05684239 | ~£11,000,000 estimated from lot values | 3 lots Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 4a - Telephone Interpretation Services · Lot 5 - Translation, Transcription and Additional Services | - |
| ONCALL INTERPRETERS LTD | 08848961 | ~£8,000,000 estimated from lot values | 1 lot Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services | - |
| PAB LANGUAGES CENTRE LIMITED | 08951055 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| PAPILLON TRANSLATIONS LTD | 08991181 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| PEAK TRANSLATIONS LIMITED | 02906009 | ~£2,000,000 estimated from lot values | 1 lot Lot 5 - Translation, Transcription and Additional Services | - |
| PRESTIGE NETWORK LIMITED | 02440502 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD | 04802772 | ~£8,000,000 estimated from lot values | 2 lots Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4c - Video Interpretation Services - (Non-Spoken) | - |
| SUPREME LINGUISTIC SERVICES LTD (T/A Premium Linguistic Services) | 09340464 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| THEBIGWORD INTERPRETING SERVICES LIMITED | 06232449 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| THE LANGUAGE SHOP LIMITED | 08882661 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
| TOPP LANGUAGE SOLUTIONS LIMITED | 08473338 | ~£5,000,000 estimated from lot values | 1 lot Lot 3 - Face to Face Interpretation Services (Non-Verbal) | - |
| TP TRANSCRIPTION LIMITED | 04946815 | ~£2,000,000 estimated from lot values | 1 lot Lot 5 - Translation, Transcription and Additional Services | - |
| TRANSLATE UK LIMITED | 05705452 | ~£12,000,000 estimated from lot values | 3 lots Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) | - |
| UK TRANSLATION SERVICES LTD | 10145109 | ~£30,000,000 estimated from lot values | 7 lots Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services · Lot 2 - Face to Face Interpretation Services (Verbal) · Lot 3 - Face to Face Interpretation Services (Non-Verbal) · Lot 4a - Telephone Interpretation Services · Lot 4b - Video Interpretation Services - (Spoken) · Lot 4c - Video Interpretation Services - (Non-Spoken) · Lot 5 - Translation, Transcription and Additional Services | - |
This procurement was divided into 7 lots, each awarded separately. 241 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services Apr 2024 – Mar 2026 | £8,000,000 | 3 | Language Line Limited T/A Language Line Solutions | active |
| Lot 2 Lot 2 - Face to Face Interpretation Services (Verbal) Apr 2024 – Mar 2026 | £5,000,000 | 34 | active | |
| Lot 3 Lot 3 - Face to Face Interpretation Services (Non-Verbal) Apr 2024 – Mar 2026 | £5,000,000 | 34 | BID SERVICES | active |
| Lot 4a Lot 4a - Telephone Interpretation Services Apr 2024 – Mar 2026 | £4,000,000 | 34 | active | |
| Lot 4b Lot 4b - Video Interpretation Services - (Spoken) Apr 2024 – Mar 2026 | £3,000,000 | 34 | active | |
| Lot 4c Lot 4c - Video Interpretation Services - (Non-Spoken) Apr 2024 – Mar 2026 | £3,000,000 | 34 | BID SERVICES | active |
| Lot 5 Lot 5 - Translation, Transcription and Additional Services Apr 2024 – Mar 2026 | £2,000,000 | 34 | active |
Government spending data: These suppliers have received £176,715,291 in 29,381 payments (over £25k) from Legal Aid Agency, HMCTS, Department for Work and Pensions, HMPPS, HMRC and 56 more public bodies (2010-04-15 to 2026-07-06).
Published by the buyer on this notice. Check the original notice — details change and are not updated here.