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Provision of Out of hours support for the computing and distribution Helpdesk | UKGovscan
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AWARDEDProcurement notice · OPEN UNIVERSITY(THE)Ref ocds-h6vhtk-03a5da
Provision of Out of hours support for the computing and distribution Helpdesk
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Contract Value
Not specified
Supplier
Norman Managed Services
Procurement
Award procedure without prior publication of a call for competition
This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.
Lots
1
Initial Term Value
£875,000
Bids Received
1
Bids per Lot
1
Limited competition: at least one lot received only a single bid.
Lot
Value
Bids Received
Awarded To
Status
Lot 1
£875,000
initial term
1
single bid — no competition
Norman Managed Services
active
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
Price
Key Dates
Published
16 December 2024
Tender Open
-
Tender Deadline
-
Award Date
-
Contract Signed
15 February 2023
Contract Start
-
Contract End
-
Procurement Details
Method
Limited — the buyer invited chosen suppliers
Method Details
Award procedure without prior publication of a call for competition
Route to market
Direct award
Main category
Services
Category
Call centre
Delivery location
UKC2, UKJ12
Open under
WTO Government Procurement Agreement
Buyer Reference
OUPA10981
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes
79510000 – Telephone-answering services; 79512000 – Call centre