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This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| GCI Network Solutions Ltd. | 04082862 | £34,500 | - |
Government spending data: This supplier has received £20,401,109 in 331 payments (over £25k) from HMRC, Department for Transport, NHSBSA, Gloucestershire Constabulary, Warwickshire Police and 10 more public bodies (2017-03-24 to 2026-04-20). View full payment history →