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HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC.
In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing. Following a mini competition exercise, a contract was put in place for a 2 month proof of concept from December 2023 to February 2024 and, following a successful trial, the contract was extended for a maximum of 2 years to February 2026 .
The contract with the 3rd party supplier is coming to an end and HCC requires a replacement.
Additional information: This requirement was procured using the Kent Commercial Services Software and Associated Services Framework Y23065
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Phoenix Software Limited | 02548628 | £220,500 | - |
Government spending data: This supplier has received £1,091,161,285 in 6,884 payments (over £25k) from Home Office, DEFRA, Department for Transport, HM Treasury, Manchester University NHS Foundation Trust and 72 more public bodies (2011-06-16 to 2026-08-05). View full payment history →