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Ancillary Services for a Mitel Contact Centre. Calabrio work force management (WFM) software provides, reporting & management information, forecasting demand management, resource availability management, skills matching, shift management, time recording management, intelligent adherence and leave management for the contact centre.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Opus Business Systems Limited t/a Opus Telecoms | 02695133 | £241,896 | - |
Government spending data: This supplier has received £42,086 in 3 payments (over £25k) from UKRI (2023-01-12 to 2023-05-11). View full payment history →