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Procurement of AI Telephony and Chatbot — North Hertfordshire District Council | UKGovscan

IN DELIVERYProcurement notice · North Hertfordshire District CouncilRef ocds-b5fd17-f53d8d09-dd87-4462-895e-592d0aa81113

Procurement of AI Telephony and Chatbot

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Published

30 Apr 2025

Awarded

11 Apr 2025

In delivery

now

Expires

31 Mar 2027

Total Awarded

£55,176

Contract Term

2 years

31 Mar 2025 – 31 Mar 2027

Supplier

E.B.I Solutions Ltd

Company 04217074

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

Replacement of current automated telephony services, using a framework agreement to procure AI telephony services provided by EBI.AI.

Buyer

Organisation: North Hertfordshire District Council
Buyer ID: GB-SRS-sid4gov.cabinetoffice.gov.uk/brx92AEy
Local Authority Code: E07000099
Address: Council Offices, LETCHWORTH, SG63JF, England

Supplier

Supplier	Identifier	Award Value	Cross-References
E.B.I Solutions Ltd	04217074	£55,176	-

Key Dates

Published: 30 April 2025
Tender Open: -
Tender Deadline: 30 March 2025
Award Date: 11 April 2025
Contract Start: 31 March 2025
Contract End: 31 March 2027

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Goods
Category: –
Delivery location: East of England
Buyer Reference: NHDC0174288
CPV Codes: 64200000 – Telecommunications services

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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