Soft Market Testing Exercise for recovery of outstanding Penalty Charge Notices (PCN) and removal of vehicle operations

The London Borough of Hackney (The Council) is currently undertaking a commissioning programme to determine future delivery options for its Parking Enforcement Agent contract and vehicle removal services. This will include:

Provision of collection of outstanding Penalty Charge Notices (PCN) debt

Provision of removal of vehicles that fall into the relevant category

Provision of pound and office (including customer service to check documents and take payments).

Provision of removal operation IT systems (including removal truck monitoring, deployment and job allocation).

The Council would like to understand from leading providers how these requirements might best be met and is, therefore, carrying out a soft market testing exercise to engage in early informal dialogue, prior to any formal procurement taking place. Organizations that are interested in participating in this exercise are invited to complete the below questionnaire and submit via the ProContract eTendering Portal. The closing date for written responses is 12.00PM on Thursday 13 February 2020.

We require all responses in writing, however there is an opportunity for a meeting in the week commencing 27/01/2020. If you are interested in a meeting please contact us on the details in this advert.

Additional information:

This soft market testing exercise will be administered via an e-procurement system called ProContract. Suppliers must be registered on the system in order to access the questionnaire and submit a response. To register as a supplier on ProContract please visit the London's Tenders Portal at: https://www.londontenders.org/ click on the 'Suppliers' Area' link to the left. On the right hand side you will see a green 'register' icon, click on this and begin the supplier registration process. Please ensure when registering that you select all the appropriate categories which describe your business/service area as notifications of tender opportunities are directed via these categories.