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The appointed SIAM service provider will be required to: establish the management and support arrangements for the Registry and PMRV services. This will involve a 3-month project to understand the Registry application and its technical environment; to agree and document service policies; and to implement technical measures to manage the service.
provide ongoing management and support services for the live Registry and PMRV. This includes help-desk (1st & 2nd-level support), monitoring the availability of live services and associated service levels, managing information security, executing business continuity/disaster recovery and other routine procedures, managing cloud environments and technical change, and providing service management reports.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| FORDWAY SOLUTIONS LIMITED | 02640206 | £600,000 | - |
Government spending data: This supplier has received £16,714,445 in 416 payments (over £25k) from BEIS, HM Treasury, Department for Transport, Derbyshire Constabulary (2016-08-01 to 2024-12-18). View full payment history →