RFI for AHDB mobile & telephoney requirements

RFI ONLY for AHDB mobile and telephony requirements. This is for information gathering and does not guarantee a contract with a single supplier. Closing date is midday on the 12th July 2019.

For access to this RFI, please email …@ahdb.org.uk

AHDB is looking for one supplier or a partnership\collaboration to deliver the following aims in which should as a minimum deliver:

Mobile telephony solution

• UK wide mobile network coverage that enables devices to connect to the strongest mobile network regardless of carrier.

• Ability to amortise new device costs over the length of the contract

• Self-service support portal for end users and admins

• Online billing service for end users

• International roaming solution that enables devices to connect to the strongest mobile network regardless of carrier, and also the most cost-effective.

• Shared data allowance across all MPN's

• Wi-Fi calling

Telephony service & system

• Full migration of all of AHDBs current DDI numbers\ranges into a new solution

• Zero charges for internal voice calls

• Office365\Exchange Online\Skype & Teams Integration

• Switchboard management

• A solution for live audio contributions to the media\broadcasters.

• Incoming and outgoing call reporting

• Call recording\sharing

• Electronic Fax to Email Service

• Voicemail

Mobile & VoIP Device Hardware

• iOS devices that will be added to Apple's DEP by the supplier

• A range of physical desk phones that can integrate with the solution

Unified and Intelligent Communications

• User status\presence

• Office365\Exchange Online\ Skype & Teams\Microsoft Dynamics (On-Premise and Online) Integration

• Corporate phone book

• Caller identification

Additional information: To gain access to document, please email …@ahdb.org.uk and quote 2019-368