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GB-London: CON-22-244 Calabrio Service — Financial Conduct Authority | UKGovscan

ENDEDProcurement notice · Financial Conduct AuthorityRef ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af

GB-London: CON-22-244 Calabrio Service

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Published

21 Jun 2023

Awarded

25 Apr 2023

Started

1 Aug 2023

Ended

31 Jul 2024

Total Awarded

£85,680

Contract Term

12 months

1 Aug 2023 – 31 Jul 2024

Supplier

Cirrus Response Limited

Company 08700358

Procurement

Not specified

Source

Contracts Finder

View original notice

Description

This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support.

Additional information: Awarded via G-Cloud 13

Buyer

Organisation: Financial Conduct Authority
Buyer ID: GB-CFS-112585
Local Authority Code: –
Address: 12 Endeavour Square, London, E20 1JN, UK

Supplier

Supplier	Identifier	Award Value	Cross-References
Cirrus Response Limited	08700358	£85,680	-

Key Dates

Published: 21 June 2023
Tender Open: -
Tender Deadline: 25 April 2023
Award Date: 25 April 2023
Contract Start: 1 August 2023
Contract End: 31 July 2024

Procurement Details

Method: –
Method Details: Not specified
Main category: Services
Category: –
Delivery location: London
Buyer Reference: BIP790585562
CPV Codes: 48330000 – Scheduling and productivity software package

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice
Please follow this link to view the notice. → — Tender notice

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