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***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION *****
This procurement is being concluded following a mini competition under the Crown Commercial Services RM6181 - Outsourced Contact Centre and Business Services.
Brief Description of Requirement
UK Shared Business Services on behalf the Department for Business, Energy & Industrial Strategy (BEIS) (the Contracting Authority) wishes to establish a Contract for the provision of Contact Centre and Application Processing Services.
While the Department for Business, Energy & Industrial Strategy (BEIS) (the Contracting Authority) has several schemes in place to support households and businesses with energy bill costs this winter, only three are relevant to this specification:
The Contracting Authority requires one Supplier to:
1. deliver a telephony service which provides support to consumers applying for the schemes; and
2. process applications.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| ARVATO LIMITED | 03923307 | £1,942,930 | - |
Government spending data: This supplier has received £339,851,644 in 2,249 payments (over £25k) from Department for Transport, Department for Education, HMRC, Companies House, Cabinet Office and 3 more public bodies (2013-07-11 to 2026-08-11). View full payment history →