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Enterprise Service Management Tool — Housing 21 | UKGovscan

IN DELIVERYProcurement notice · Housing 21Ref ocds-b5fd17-d142ff05-e006-4ef6-bf1c-b4635f475488

Enterprise Service Management Tool

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Published

6 Feb 2023

Awarded

13 Dec 2022

In delivery

now

Expires

14 Dec 2027

Total Awarded

£500,000

Contract Term

5 years

15 Dec 2022 – 14 Dec 2027

Supplier

Hornbill Service Management Ltd

Company 03033585

Procurement

Restricted procedure

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

Housing 21 plan to move to a full cloud-based SaaS solution that will support improved service quality and delivery, through more efficient and mature ITSM processes and functions along with providing new service management capability for the Housing 21 HR team with future options for expanding use of the service management tool to other areas of Housing 21 business.

Buyer

Organisation: Housing 21
Buyer ID: GB-CFS-234903
Local Authority Code: –
Address: Tricorn House, Edgbaston, Birmingham, B16 9TP, UK

Supplier

Supplier	Identifier	Award Value	Cross-References
Hornbill Service Management Ltd	03033585	£500,000	-

Government spending data: This supplier has received £951,939 in 30 payments (over £25k) from DEFRA, NHS England, Sussex Police, Greater Manchester Combined Authority (2015-04-30 to 2025-04-09). View full payment history →

Key Dates

Published: 6 February 2023
Tender Open: -
Tender Deadline: 13 December 2022
Award Date: 13 December 2022
Contract Start: 15 December 2022
Contract End: 14 December 2027

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Restricted procedure
Route to market: Restricted or negotiated
Main category: Services
Category: –
Buyer Reference: BIP757047531
CPV Codes: 72000000 – IT services: consulting, software development, Internet and support

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice
Please follow this link to view the notice. → — Tender notice

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