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The main outputs of the review will be:
ï· a detailed review of the existing offer
ï· identification of areas for improvement within our existing offer
ï· identification of gaps in our existing offer
ï· recommendation of additional support that could be offered
ï· best practice in the delivery of a range of potential products
ï· a detailed review of process focusing on the customer journey
ï· recommendations of improvements to process
ï· cost benefit analysis of investing in supporting independent living and a business case for further investment
Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Thank you for your interest in this opportunity. The final documents are available on https://www.delta-esourcing.com and you must register on the site to respond. Bidders must log in and add the Tender Access Code WY8XF245UF following any instructions provided. Please ensure that you allow yourself at least 2 hours when responding prior to the closing date and time, especially if you have been asked to upload documents. No other format will be accepted. If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on 0845 2707050 or email …@delta-esourcing.com
All correspondence regarding this opportunity must now go through the Delta Message Centre and no further method of correspondence will be answered or acted upon.
No supplier information available.