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Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a User Research Consultancy, they will be able to provide on a call off basis; transformative change by applying proven user-centred methods. Approaching user research in a more holistic "whole system" user research episode (rather than the specific project-based approach) could give us a much better understanding of where our users' problems lie. Ensuring this research is captured as a repository or library means that it can be built on over time and inform many projects and work strands.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Cyber-Duck Limited | 04356226 | £100,000 | - |
Government spending data: This supplier has received £3,462,340 in 58 payments (over £25k) from MHRA, CMA, Department for Transport, Cabinet Office, NHS England and 2 more public bodies (2019-04-30 to 2024-05-10). View full payment history →