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The Trusts within Sussex ICS have procured Patients Know Best (PKB), which is branded My Health and
Care Record (MHCR) in Sussex. It is governed by the Our Care Connected programme responsible for implementation across Sussex NHS Trusts. This is a collaborative programme between the Trusts in Sussex.
MHCR currently provides patients with next day access to their blood test results (1 million per week). In addition, it is available to all acute patients on a planned care pathway to support their waiting and inform them about resources available to them. MHCR reduces patient calls to the trusts and provides information about waiting times. It also sends appointment letters to patients digitally and reduces postage and SMS costs by sending notifications via the NHS App.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Patients Know Best Limited | 06517382 | £240,338 | - |
Government spending data: This supplier has received £3,230,374 in 22 payments (over £25k) from East Sussex Healthcare NHS Trust, Worcestershire Health and Care NHS Trust, NHS England, Maidstone and Tunbridge Wells NHS Trust, Coventry and Warwickshire Partnership NHS Trust and 1 more public bodies (2020-03-31 to 2026-03-31). View full payment history →