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The Independent Health Care Advocacy Service (IHCAS), is a free to use service helping people to use the NHS complaints process which covers all NHS funded treatment and service provision including: -\r
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⢠Information about how to complain including who to complain to \r
⢠Details and explanation on the complaints process and options at each stage of the process \r
⢠Signposting people to other organisations who can help them if the Independent Health Complaints Advocacy Service can't\r
⢠Providing people with an information pack to help them make a complaint themselves\r
⢠Providing people with an advocate to support them if they need more help
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Voiceability | - | £81,649 | - |