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The service delivers interventions for young people with low level mental health issues. The service is for Ages 11-25 and is 24HR web-based providing Online counselling support service and a text-based service with qualified counsellors.
The aims and objectives of the service are:
⢠To help children and young people with mental health problems improve their outcomes at the earliest opportunity before these problems escalate
⢠To provide age appropriate information and advice/signposting
⢠To deliver measurable improvements in the emotional and mental health of children and young people
⢠To provide fast, easy and free access to online counselling for children and young people at time suited to children and young people
⢠To provide direct counselling support to assist the recovery of children and young people with emotional or mental health concerns preventing where relevant referral into CAMHS
⢠To provide support to children that are assessed by CNWL and awaiting treatment through an agreed working protocol
⢠To support service users with more complex mental health concerns by making appropriate referrals to CAMHS when required
⢠To demonstrate that children and young people are satisfied with the care and support they receive from the service
⢠To demonstrate Best Value service delivery
⢠To offer immediate support to service users from point of registration with no waiting for an intervention thus helping to prevent the escalation of concerns
⢠To reduce the stigma associated with physically accessing a mental health service by offering support online.
⢠To promote and improve integrated partnership and collaborative care across agencies, to reduce the demand on specialist children's services, particularly CAMHS and social care
⢠To improve the knowledge and capacity of schools to identify and address emotional wellbeing and mental health problems through good engagement and promoting a whole-school approach
Additional information: An existing contract is being modified to effect a 2 months extension to allow the future model of care to be considered by commissioners. This contract modification is assessed to be proportionate and lawful under Regulation 72(1)(b)
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Kooth | 12526594 | £14,250 | - |