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The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system.
The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Salesforce UK Limited | 05094083 | ~£110,619 estimated from lot values | - |
| VRP Consulting Limited | 10880160 | ~£110,619 estimated from lot values | - |
Government spending data: These suppliers have received £14,671,366 in 119 payments (over £25k) from Department for Transport, DfT GPC, HM Land Registry, Ministry of Defence, HMRC and 9 more public bodies (2014-11-11 to 2025-07-31).