Loan Charge Funding for Debt Advice

The Authority requires the provision of a debt advice service to loan charge customers.

Additional information: Any selection of tenderers will be based solely on the criteria set out for the procurement.

HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC's SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC's SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm). Economic operators who have used HMRC's SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance …@hmrc.gov.uk Economic operators using HMRC's SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact …@hmrc.gov.uk notifying non-receipt and confirming when your registration request was first made.

Once you have obtained 'your account ID' number, please email …@hmrc.gov.uk with the following information as confirmation that you wish to express an interest and/or bid for the opportunity:

The contract reference

Your HMRC SAP Ariba account ID: AN

Your organisation's name

Your name

Your email address

Your telephone number

Economic operators who have complied with the foregoing will receive an e-mail confirming access to the online questionnaires. If access is not provided within one working day, please contact …@hmrc.gov.uk notifying non-receipt and confirming when your request for access to the online questionnaires was first made. Questionnaires must be fully completed (and any associated hard-copy documents received by HMRC) no later than the closing date and time. Tenders not submitted in the required form (or containing the requested information) may be rejected.

Tender Documents

• Opportunity notice on Contracts Finder → — Tender notice
• SAP ariba supplier registration guidance → — Tender notice
• Awarded contract notice on Contracts Finder → — Award notice
• Redacted terms and conditions → — Contract signed