Media Monitoring Services

The requirement is summarised below:

The Core Services to be provided (either directly by the Supplier or through supply chain management) for the

BBC's requirements are;

• Press Monitoring - monitoring of specified keywords and topics within print content;
• Online Monitoring - monitoring of news website content that includes specified keywords and topics - including monitoring of non-written content such as infographics and imagery;
• Social Media Monitoring - to include the monitoring and reporting of verified social media accounts of press,

MP's, opinion formers and influencers and/or relevant hashtags as agreed on a rolling basis, predominantly but not excessively on Twitter with scope to amend the platforms monitored as the social media landscape changes,

• Human-driven Evaluation and Analysis - the evaluation and analysis of the results of monitoring through human review.
• Automated Evaluation and Analysis - automated assessment of the media monitoring results data .

The initial contract term is three years with a possible additional 12 month extension period.

Government spending data: This supplier has received £1,808,778 in 1,068 payments (over £25k) from Department for Transport, Greater London Authority, Scottish Government, NHS England, BEIS and 14 more public bodies (2012-05-31 to 2026-03-26). View full payment history →

Tender Documents

• Opportunity notice on Contracts Finder → — Tender notice
• BBC eSourcing → — Tender notice
• Awarded contract notice on Contracts Finder → — Award notice