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HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| VERINT SYSTEMS UK LIMITED | 02602824 | £1,000,000 | - |
Government spending data: This supplier has received £6,749,692 in 59 payments (over £25k) from NHSBSA, HMRC, Home Office, Lancashire Constabulary, Cambridgeshire Constabulary and 2 more public bodies (2017-04-27 to 2025-11-20). View full payment history →