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Tunbridge Wells Borough Council is looking to appoint a single service provider to provide advice, training and delivery to the Council in relation to its SRO Ticketing and CRM System. The work will cover:
Identifying areas to improve use of system functionality
Review documentation and use of documentation (including layouts and dynamic text)
Review email integration with Force 24 System
Develop and implement online booking for wheelchair/mobility bookers.
Streamline and monetise the customer journey
Develop and implement our use of Campaigns Module
Develop and implement our use of Fundraising Module
Develop and implement our use of Agency Module
Training in all of the above areas
We envisage that the work will commence in April 2019.
No supplier information available.