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CITB have a requirement for a 'Voice of the Customer' (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Qualtrics Ireland Limited | - | £348,650 | - |