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Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP.
Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Sopra Steria | 04077975 | £37,620 | LOBBYIST Hanbury Strategy and Communications Limited (1 quarter) |
Government spending data: This supplier has received £732,596,610 in 3,669 payments (over £25k) from Home Office, Ministry of Defence, Scottish Government, Department for Transport, Metropolitan Police and 26 more public bodies (2015-02-02 to 2026-07-31). View full payment history →