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Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| 8x8 UK Limited | 05083841 | £940,000 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
Government spending data: This supplier has received £3,990,496 in 24 payments (over £25k) from HMCTS, Black Country Healthcare NHS Foundation Trust, Cabinet Office (2021-04-21 to 2025-10-31). View full payment history →