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Contact Service Centre — NUCLEAR DECOMMISSIONING AUTHORITY | UKGovscan

ENDEDProcurement notice · NUCLEAR DECOMMISSIONING AUTHORITYRef ocds-b5fd17-974b799b-9d5c-4b52-8fd0-710af00b90bb

Contact Service Centre

Save Track Track buyer

Published

30 Sept 2020

Awarded

14 Sept 2020

Started

14 Sept 2020

Ended

13 Sept 2023

Total Awarded

£1,400,516

Contract Term

3 years

14 Sept 2020 – 13 Sept 2023

Supplier

Arvato

Company 03923307

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

Radioactive Waste Management conducted a Further Competition from the CCS Framework RM3815, for the successful contractor to provide a Contact Service Centre to Radioactive Waste Management. The Supplier will provide the necessary resource, systems, expertise, behaviours and cultural alignment to successfully deliver a Contact Service Centre to RWM.

Buyer

Organisation: NUCLEAR DECOMMISSIONING AUTHORITY
Buyer ID: GB-GOR-PB197
Local Authority Code: –
Address: Radioactive Waste Management, Building 329, Thomson Avenue, Harwell Campus, Didcot, OX11 0GD, England
Website: http://www.gov.uk/rwm

Supplier

Supplier	Identifier	Award Value	Cross-References
Arvato	03923307	£1,400,516	-

Government spending data: This supplier has received £339,851,644 in 2,249 payments (over £25k) from Department for Transport, Department for Education, HMRC, Companies House, Cabinet Office and 3 more public bodies (2013-07-11 to 2026-08-11). View full payment history →

Key Dates

Published: 30 September 2020
Tender Open: -
Tender Deadline: 20 March 2020
Award Date: 14 September 2020
Contract Start: 14 September 2020
Contract End: 13 September 2023

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Services
Category: –
Delivery location: England
Buyer Reference: RWM292
CPV Codes: 79512000 – Call centre

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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