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omnichannel contact centre solution for Oxfordshire County Council | UKGovscan

IN DELIVERYProcurement notice · Oxfordshire County CouncilRef ocds-b5fd17-9728e6b2-f3f0-4909-becb-897be3aa224f

omnichannel contact centre solution for Oxfordshire County Council

Save Track Track buyer

Published

18 Sept 2024

Awarded

23 Aug 2024

In delivery

now

Expires

28 Aug 2027

Total Awarded

£657,308

Contract Term

3 years

29 Aug 2024 – 28 Aug 2027

Supplier

Zoom Video Communications, Inc

Procurement

Other -

Source

Contracts Finder

View original notice

Description

Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution

Buyer

Organisation: Oxfordshire County Council
Buyer ID: GB-CFS-95894
Local Authority Code: E10000025
Address: Oxfordshire County Council, 3rd Floor County Hall, Oxford, OX1 1ND, United Kingdom
Website: http://www.oxfordshire.gov.uk

Supplier

Supplier	Identifier	Award Value	Cross-References
Zoom Video Communications, Inc	-	£657,308	-

Key Dates

Published: 18 September 2024
Tender Open: -
Tender Deadline: 1 August 2024
Award Date: 23 August 2024
Contract Start: 29 August 2024
Contract End: 28 August 2027

Procurement Details

Method: –
Method Details: Other -
Main category: Services
Category: –
Buyer Reference: OXFS001-DN743872-15166146
CPV Codes: 48000000 – Software package and information systems

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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