TD1871 - Appraisal System

The Great Performance Conversation (GPC) system from Clear Review aims to capture all appraisals on-line, allowing managers to monitor performance conversations for continuous improvement to service delivery and help deal with poor/under performance of colleagues prior to the policy route. Colleagues access the system and can enter their own outcomes following discussions in 1to1's or Check-in meetings, saving managers time entering data where they authorise/amend the entry.

The deliverables and benefits are:

• To provide a corporate on-line performance management system for DCC colleagues, capturing appraisal detail and feedback from other colleagues.

• All colleagues have minimum cyclical outcome/development setting meetings, mid-year performance and end-year performance reviews, regularly updating the system and providing performance feedback.

• The Outcomes section should be visited regularly as workflows change and new initiatives are introduced.

• Managers can see the levels of appraisals of their direct reports and the wider team.

• A dashboard (adoption reports) on user accounts, current objectives, conversations and feedbacks.

• Ability to align outcomes with corporate goals and corporate planning for all managers.

• Development planning embedded.

• Auto-email reminders on time lapsed outcomes and actions.

• Synced with Single Sign On (IT Team) and iTrent (HR Data Management Team) group data to reduce administrative burden as currently being experienced with the e-learning portal.

• Member of Advisory Board to help shape the system to organisational need where possible.

• Regular check-in with Senior Customer Success Manager.

Government spending data: This supplier has received £202,777 in 11 payments (over £25k) from HMRC, BEIS, Valuation Office Agency (2018-05-10 to 2023-08-02). View full payment history →

Tender Documents

• Awarded contract notice on Contracts Finder → — Award notice