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contract_15741 - Contact Centre for DBS — Home Office | UKGovscan

IN DELIVERYProcurement notice · Home OfficeRef ocds-b5fd17-8ec3f6cd-c271-4b2d-84d6-bd19da0465d9

contract_15741 - Contact Centre for DBS

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Published

9 Jul 2025

Awarded

2 Oct 2023

In delivery

now

Expires

1 Oct 2028

Total Awarded

£28,000,000

Contract Term

5 years

2 Oct 2023 – 1 Oct 2028

Supplier

HGS UK

Company 10629499

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

Contact Centre for DBS

Buyer

Organisation: Home Office
Buyer ID: GB-CFS-314670
Local Authority Code: –
Address: 2 Marsham Street, London, L3 1QY, England

Supplier

Supplier	Identifier	Award Value	Cross-References
HGS UK	10629499	£28,000,000	-

Key Dates

Published: 9 July 2025
Tender Open: -
Tender Deadline: 26 April 2023
Award Date: 2 October 2023
Contract Start: 2 October 2023
Contract End: 1 October 2028

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Services
Category: –
Buyer Reference: tender_337755/1498340
CPV Codes: 79512000 – Call centre

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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