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Contract extension option to 31 July 2024 is being utilised.
BTP requires a single supplier to provide a tailored, end to end solution for all language service requirements 24 hours a day, 365 days a year:
⢠Face to Face Interpretation Services (F2F)
⢠Translation/Transcription Services (TMS)
⢠Telephone Interpretation Services (TI)
⢠British Sign Language (BSL)
⢠Video Remote Interpreting (VRI)
Provision of interpreters is governed by the Police and Criminal Evidence (PACE) 1984. If a suspect requires an interpreter for interview or the taking of a statement BTP must arrange for one to be present.
The requirement shall also be available to victims of crime and witnesses and during daily / operational contact with members of the public as well as meet BTP's Welsh language translation (WLT) obligations.
As the contract will serve various business areas, in preparation for tendering, a number of business users and stakeholders have been consulted across B Division, C Division, Crime, Fatality Investigations, Justice, Custody, BTPA and Corporate Communications.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| thebigword Group Limited | 05551907 | £224,755 | - |
Government spending data: This supplier has received £2,424,403 in 379 payments (over £25k) from Bedfordshire Police, Cambridgeshire Constabulary, Cleveland Police, Essex Police, North Wales Police and 5 more public bodies (2017-06-08 to 2026-04-01). View full payment history →