NOTTINGHAM CITY COUNCIL awarded this contract to Voicescape. It runs for 12 months from 30 Mar 2026. The contract value is £80,000.
Nottingham City Council has awarded a call-off contract under Crown Commercial Service G-Cloud 14 (RM1557.14), Lot 2 - Cloud Software, for the provision of a cloud-hosted automated outbound dialler solution for the Council's Housing Services / Housing Rents function.
The solution supports automated tenant engagement in relation to rent accounts and arrears through outbound voice and SMS communications, including campaign management, routing to relevant officers, reporting and analytics, and integration with the Council's existing housing systems.
Software & information systems · East Midlands · CPV 48000000
In delivery for 6 months. The contract ends on 29 Mar 2027.
Call-off from a framework agreement.
Voicescape Limited10440336