Loading contract…
BETAThis is a new independent transparency project, not an official government website. The data is sourced from public registers and may contain errors, so always verify against the official source. If you find a problem, please report it here.
The MCA requires an outcome-based service from a supplier with the expertise and capacity to support the end-to-end replacement of its current IT Service Management (ITSM) solution. This includes gathering and analysing business requirements, defining and validating the expected benefits, preparing for and supporting a competitive tender process to procure the new ITSM tool, and subsequently delivering an outcome-focused implementation of the chosen solution.
The aim is to ensure a seamless and effective transition to a modern ITSM platform that aligns with the agency's strategic direction and operational needs.
This contract was awarded following a G-Cloud 14 buying process.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| ILLUMINET SOLUTIONS LIMITED | 07001312 | £147,500 | - |
Government spending data: This supplier has received £2,205,312 in 115 payments (over £25k) from Ofgem, Thames Valley Police, Hampshire & Isle of Wight Constabulary, Department for Transport, Staffordshire Police and 4 more public bodies (2014-01-21 to 2026-04-01). View full payment history →