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The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were looking to award:
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").
All Tenders had to be completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Access to Public Law Ltd | 14787563 | ~£16,447,797 estimated from lot values | - |
| Citizens Advice Gateshead | Charity Commission: 1020565 Companies House: 02631064 | ~£16,447,797 estimated from lot values | - |
| Citizens Advice Mid Mercia | Charity Commission: 1107830 Companies House: 05311627 | ~£16,447,797 estimated from lot values | - |
| Direct Help and Advice | Charity Commission: 1073231 Companies House: 03495233 | ~£16,447,797 estimated from lot values | - |
| Loss Legal Services (t/a SEN Support Solicitors) | - | ~£9,159,482 estimated from lot values | - |
| Stephensons Solicitors LLP | OC322962 | ~£16,447,797 estimated from lot values | - |
| Watson Woodhouse | 10868114 | ~£16,447,797 estimated from lot values | - |
Government spending data: These suppliers have received £27,295,786 in 597 payments (over £25k) from Legal Aid Agency, Cabinet Office, Metropolitan Police, West Mercia Police, Derbyshire Constabulary and 5 more public bodies (2010-10-01 to 2026-02-25).